Exchange Policy:

Exchanges are allowed within 14 days of receiving your order.
Exchanges typically take up to 7 business days to process once your request is approved.
Products must be exchanged in unused condition with the original packaging.
In case of receiving a physically damaged product(s) or wrong, a different product(s) exchange will be done for free.
In case of exchanging correct orders, shipping fees will be added.

Return Policy:

Returns are allowed within 14 days of receiving your order.
Returns typically take up to 7 business days to process once your request is approved.
In the event of a return due to a change of mind, any shipping fees paid will be deducted from the product’s price refund.
In case of receiving a physically damaged product(s) or wrong, a different product(s) returns will be done for free.

Orders are refundable 14 days of receiving your order.
Products must be returned in unused condition with the original packaging.
In case of receiving a wrong product or a defective product, the full amount will be refunded without any shipping fees.
In the event of a refund due to a change of mind, any shipping fees paid will be deducted from the product’s price refund.
Refund amounts are allowed only through bank transfers.
To start your refund request, please send an Email to info@shopbunnies.net with the following details:
- Order number / Account name / Bank name / Account number / Iban / Swift code / Phone Number